TrailWise collects some personal data which allows you to register with the service, and subsequently to use it. TrailWise never sells any data about you, or makes it available to other people or bodies except as detailed in this and other FAQs. You might also enter further personal data when adding information to TrailWise e.g. disclose your own or others movements.

TrailWise draws your attention to the 'User Evidence' FAQ regarding how and when such data could be used when formally defending rights of way.

GLASS Ltd is the Data Controller for TrailWise for the purposes of the Data Protection Act, Registration Number: Z9046843

Anyone, registered member or not, can request a copy of personal information that TrialWise may hold about them. We will need to verify your identity, and may under the law levy a small administrative fee. Please contact the admin team in the first instance.

The information we collect -

YOUR NAME
TrailWise requires this information and stores it on our servers. This information can be viewed in certain places by other registered users who are logged into the system - examples include when you create a new item, update existing information or add a comments. Your name is not revealed to non-registered viewers.

Organisation Membership Number
TrailWise requires this information and stores it on our servers. Other registered users may see the fact of your membership of an organistion (e.g. GLASS or TRF) in the same way as your name (above). Your membership number is never disclosed, except to our administrators for identity and entitlement verification purposes.

POSTCODE
TrailWise requires your postcode for identification during the registration process. This information is stored after registration.

ADDRESS
If you enter Evidence of Use into TrailWise, you may enter your own address (including Postcode). This is not disclosed to others except as described in 'User Ev' FAQs

EMAIL Address
TrailWise requires this information and stores it on our servers in order to maintain contact with you should you wish to reset your password, or in case a member of the Administration Team needs to contact you about an entry you have made.

MOVEMENTS
Users should be aware that by entering User Evidence, they are in effect supplying a form of Personal Information - a description of your whereabouts at some date. A summary of this information may be visible to other TrailWise users, full detail will only be disclosed as in 'User Ev' FAQs

Cookies
Cookies are small packets of data that TrailWise sends to your computer, a common practice in web services. TrailWise never uses cookies that can identify you to any sites other than us.

Two types of cookie are used here:-
Persistent cookies are used to remember your preferences and make your use of TrailWise easier, for example remembering the last grid square you looked at. Persistent cookies remain on your computer after you close your browser. You do not need to accept these in order to use TrailWise.
Session cookies are deleted from your computer when you log out of TrailWise or close your browser. We use these cookies to establish that you have successfully logged in, and these are required to be accepted by your browser in order to use the TrailWise site.

IP addresses
TrailWise creates server logs which show your IP address (the Internet number which your machine uses when it is connected) or the IP address of the Web proxy you use. In addition we may store other information your Web browser passes to us including what you looked at, what you previously looked at, whether the page request was successful or not, and which browser you used to view the pages.
This data is used internally for admin purposes; statistics, error analysis, security risk detection, and for tracking data changes. Your IP address is never passed outside TrailWise.

Membership ceased

The information you enter while using TrailWise is taken as having been donated for the benefit of all users in perpetuity. If your membership ceases, TrailWise will continue to retain that information, and as a consequence the personal data outlined above will be retained under the same conditions, so that the information source is traceable.
TrailWise will also continue to retain the option of making such data available for use when defending rights of way, in the limited circumstances as described in 'User Ev' FAQs